6 Steps to Claim Your Business Listing on Apple Maps

Last Updated on: 29th August 2024, 09:55 am

As a business owner, you might want to claim your business listing on Apple Maps to show up as the correct address for potential customers searching for your business location.

How Will Apple’s Rebuilding of its Maps Product Impact Local Businesses?

Apple’s overhaul of its maps product is poised to bring substantial benefits to local businesses. This revamp will likely introduce advanced features for better business listing management. As these improvements roll out, companies can expect enhanced visibility and engagement on the platform.

Key Impacts on Local Businesses

Improved Listing Management:
- Enhanced Tools: Businesses will gain access to more sophisticated tools for managing their listings, making it easier to update information and interact with potential customers.
- Increased Accuracy: The upgrades promise to deliver more precise data, ensuring that business locations, hours, and contact details are always up-to-date.
Boosted Visibility:
- Algorithm Enhancements: Enhanced mapping algorithms could mean higher visibility for local businesses. Improved search functions will help customers find what they’re looking for faster and more accurately.
- Visual Updates: With potentially better visual elements and user interface, businesses can showcase their locations more attractively.
Customer Engagement:
- Enhanced Interaction: New features might include options for richer customer-business interaction, such as real-time messaging or reviews directly within the maps app.
- Promotions and Offers: Businesses could have the opportunity to leverage maps for promotional activities, driving more foot traffic and sales.

Immediate Steps for Businesses

While waiting for these improvements to fully roll out, businesses should continue to optimize their existing listings. Ensuring your current information is accurate and engaging will set a strong foundation for leveraging the upcoming features once they become available. By proactively claiming and refining their listings now, businesses can better position themselves to capitalize on the expected enhancements of Apple’s maps product.

Why Should Businesses Prioritize Claiming and Optimizing Their Apple Maps Listing?

If your business caters to face-to-face interactions with customers, optimizing your Apple Maps listing is crucial.

Here’s Why:

Default on iOS Devices: Apple Maps is the default navigation app on iPhones and iPads, leading to higher user engagement. Three out of four iOS device users rely on Apple Maps rather than alternatives.
Search Results: Local business searches performed on iPhones and iPads generally highlight results from Apple Maps first. This means your business is more likely to be seen by users searching on these devices.
Voice Search: When people use voice assistants like Siri to find local businesses, the results come from Apple Maps. Optimizing your listing ensures your business appears in these searches.
App Utilization: The Apple Maps app sees more frequent use on iOS devices compared to other mapping apps. Ensuring your business is accurately represented improves visibility and potential customer traffic.

By claiming and optimizing your Apple Maps listing, you ensure your business is easily discoverable by a significant portion of mobile users. This simple step can drive more foot traffic and elevate your brand’s presence in local searches.

The Best Steps to Claim Your Business Listing on Apple Maps

Step 1: Log in to Apple Maps Connect

Visit the Apple Maps Connect page and sign in using your Apple ID. If you don’t have one yet, create one by clicking on the Create One link below the Sign In button.

Apple Maps Connect - Simply Be Found Marketing Tool

Step 2: Choose Language

After signing in, enter your language of choice. Pick the one you’re most comfortable with and click on Done.

Apple Maps Connect Language - Simply Be Found Marketing Tool

Step 3: Look For Your Business Listing

Use the search box to find your business. If you start with a generic word in your business name (e.g., pizza), you might see many businesses with similar names. Choose your business and click on it.

Apple Maps Connect Claim Your Place - Simply Be Found Marketing Tool

Step 4: Claim Your Business Listing

After selecting your business, check the available business information. If it refers accurately to your business, click on the blue Claim this place button for the next step.

Can’t find your business?

If your business doesn’t show up in the search results, you can simply create a new business listing. Click on Add new place and follow the steps below.

Can Businesses Set Special or Holiday Hours on Apple Maps?

While managing your business hours on Apple Maps, the platform does not currently support the option to define special or holiday hours. Unlike Google, Yelp, or Bing, where you can easily specify these variations, Apple Maps offers a more streamlined, though less flexible, interface for operating hours. Key Points to Consider:

Standard Hours Only: Apple Maps allows the setting of regular business hours but lacks customization options for special events or holidays.
Comparison: For more detailed hour management, other platforms like Google, Yelp, and Bing might be preferable due to their advanced features.
User Expectations: Business owners should be prepared to communicate special hours through other channels, ensuring customers have up-to-date information.

It’s essential to consider these limitations when planning your online business presence.

Step 5: Enter Your Business Details

Complete the form for your business information and details (e.g., Place/business name, Phone, Categories). Fill out the information correctly and click on Next.

Apple Maps Connect Business Details - Simply Be Found Marketing Tool

After claiming your listing, you’ll have several fields you can edit to ensure your business information is accurate and up to date. These include:

Business Name
Address
Phone Number
Business Categories
Hours of Operation
Website URL
Social Media URLs

Make sure to review each section carefully to provide the most current and precise information possible. This attention to detail will help potential customers find accurate and useful information about your business.

Step 6: Verify Your Business

You’ll be asked to verify your ownership of the business. Apple will call you on the business phone number you provided. After verification, Apple will give you further information about your claim. And that’s it! You’re done securing your Apple Maps business listing. Do you want to add or claim your business listing on Facebook? Learn more here.

How Does Apple Maps Handle Photos and Customer Reviews?

When using Apple Maps, you might notice the absence of a function to directly manage your business’s photos or customer reviews. This is because Apple Maps aggregates these elements from third-party platforms.

Photos

Images of your business are sourced from services like Yelp and TripAdvisor. Consequently, to ensure that the photos displayed on Apple Maps accurately represent your business, it’s essential to keep your profiles on these external sites updated.

Customer Reviews

Similarly, Apple Maps pulls customer reviews from the same third-party sources. Monitoring and responding to reviews on platforms such as Yelp and TripAdvisor will indirectly help optimize your Apple Maps listing.

Steps to Optimize Your Apple Maps Listing

Update Third-Party Listings: Regularly update your business profiles on Yelp and TripAdvisor with current photos and accurate information.
Engage with Reviews: Actively monitor and respond to reviews on these platforms to show that you value customer feedback.

By managing your presence on Yelp and TripAdvisor, you can enhance the information displayed on your Apple Maps listing, making it more appealing and informative for potential customers.

How iOS Web Searches and Virtual Assistants Enhance Local Business Visibility

When people use iOS devices like iPhones or iPads to search for local businesses, the search results often prioritize entries from native applications. This means that when users rely on voice assistants or built-in search functions, they are directed to results generated by these pre-installed services.

Key Points of Impact:

Priority Results: Native applications on iOS, serve as the default sources for information. As a result, local businesses listed there are more likely to be seen by users.
Voice Searches: When users ask their voice assistants to locate nearby businesses, the responses are drawn from data provided by these native sources. This means your business appears exactly where users are looking.
Map Integration: When people search for directions or nearby services on their iOS devices, the built-in mapping software displays your business location, helping users find you easily.

Leveraging these aspects can significantly boost your visibility, making it crucial for local businesses to optimize their presence within these native environments.

Future Developments Expected for Apple Maps

Apple Maps is undergoing a major transformation with extensive future upgrades on the horizon. Here’s what you can expect:

Enhanced Data Collection

Apple is leveraging first-party data from iPhone users alongside its own fleet of sensor and camera-equipped vehicles. This initiative aims to gather precise, high-quality data to improve mapping accuracy and detail.

Visually Rich Mapping Experiences

One of the primary goals is to create the most visually compelling and user-friendly mapping service available. Expect richer visuals, more detailed landscapes, and improved navigation features.

Business Listings and Management

Another significant update will likely be the overhaul of business listing management. Businesses can anticipate better tools for claiming and optimizing their listings, making it easier to ensure accurate information is available to potential customers.

Optimized User Interaction

Improved user interfaces and enhanced interactions will likely be a key focus. This could involve more intuitive map controls, voice-guided navigation, and seamless integration with other apps and services. These anticipated developments demonstrate a commitment to making Apple Maps not only more functional but also more engaging for users.

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