Capturing Customer Attention With Reviews and Online Presence: Winning the Voice Search Game for Your Business

Winning the Voice Search Game for Your Business with reviews and online presence

Last Updated on: 1st May 2024, 04:20 pm

How to Get Customers to Choose Your Business After Voice Search | Reviews and Online Presence

Are you wondering how reviews and online presence can impact your customer’s decision after they found you in Voice Search? In the fast-paced world of digital marketing, staying ahead of the curve is essential for small businesses looking to thrive. One of the most significant game-changers in recent times is voice search. As a business owner, you’ve probably done the hard work to ensure that your business is discoverable through voice search. You’re in that coveted top three search results, and congratulations are in order! But here’s the catch – getting found is just half the battle. The other half is convincing potential customers that your business is the one they should choose.

The Power of Reviews 

Reviews, according to some sources, play an enormous role in the decision-making process of potential customers – up to a whopping 90%! While the accuracy of this statistic might be up for debate, there’s no denying that reviews are a critical component of your online presence. When people find your business through voice search, they’ll likely scroll through reviews to get a sense of what it’s like to do business with you. It’s imperative that these reviews give them a warm and fuzzy feeling about your business. 

Responding to reviews is equally important. It shows that you value your customers’ feedback and are committed to addressing any issues promptly. A well-managed review section can build trust and confidence in your potential customers. 

Visual Appeal with Photos 

A picture is worth a thousand words, and in the world of voice search, visual content can speak volumes. You’ve likely been posting photos related to your business. These images provide potential customers with a visual representation of your products or services. When customers can see your work, it becomes more tangible and relatable, fostering familiarity and trust. 

Tell Your Story Through Posts 

Your online presence isn’t just about facts and figures; it’s also about the story you tell. Posts and updates about your business can create a narrative that resonates with your audience. These posts should go beyond just listing your services; they should showcase what makes your business unique. Highlight customer success stories, share your achievements, and discuss how you’ve made a difference in your community. Your story should be compelling and relatable, making potential customers feel a connection. 

Answering Questions – Building Rapport 

Voice searches often include questions like “Do you offer this service in this area?” or “Can you handle specific tasks?” These questions are golden opportunities to communicate your expertise and build rapport. When you respond to questions, you’re not just providing information; you’re telling your story. Be clear and concise in your responses, and emphasize what sets your business apart from the competition. 

The Toolbox for Your Success 

All these strategies come together in what we like to call the toolbox for your business’s success. Voice search has made finding businesses more convenient, but it has also raised the stakes for competition. Your toolbox consists of reviews, photos, posts, and answers to questions. These elements work together to ensure that when potential customers find your business, they not only find it but also choose it with confidence. 


In the era of voice search, getting found is just the beginning. To stand out from the crowd, you must tell your story effectively. Visual content, posts, responses to questions, reviews and online presence all play a crucial role in convincing potential customers that your business is the right choice. It’s not just about being found; it’s about being chosen. So, make your online presence compelling, relatable, and trustworthy, and you’ll be well on your way to winning over voice-search-savvy customers. 

We encourage you to visit Simply Be Found or watch our this YouTube video (How to Get Customers to Choose Your Business After Voice Search) to learn more about how Simply Be Found can help you with reviews and online presence to achieve a compelling, relatable, and trustworthy background.

About the author:

Picture of Dean Koehler

Dean Koehler

Dean Koehler stands as a testament to the entrepreneurial spirit, co-founding Simply Be Found and with over 30 years of entrepreneurial business experience. His journey is marked by both successes and failures, each contributing to his profound understanding of the business world. What truly sets Dean apart is his light-hearted and compassionate approach towards everyone he interacts with. His Roots: Dean’s lineage is rich with educators, embedding in him a deep appreciation for the power of storytelling and analogy in teaching. This background has honed his ability to simplify complex concepts, making them relatable and easy to grasp. Love for Reading and Audio Books: An avid reader and now an audio book junkie, Dean immerses himself in a variety of genres. This extensive reading not only fuels his expansive vocabulary but also enriches his perspectives, allowing him to connect with a diverse audience. Unique Communication Style: Dean’s conversations are often peppered with witty one-liners from classics like ‘The Wizard of Oz’ and ‘Monty Python.’ These references are not just humorous but also serve as effective tools in making his points more memorable. Creating passion for storytelling; his love for books and movies is an integral part of how he communicates. He skillfully weaves narratives into his teachings, making complex ideas more accessible and engaging, which he skillfully drove his now adult children to exasperation with his comments. Engineering Mindset: With a background in engineering, growing up with a science teacher, and his wife still teaching science, Dean naturally gravitates towards a methodical and analytical approach. He often draws parallels between science experiments and business strategies, demonstrating his knack for innovative problem-solving. If fact he and his wife spend several hours talking about real life situations for science experiments to parallel which creates story for her students. Passion for Storytelling: Dean’s love for books and movies is an integral part of how he communicates. He skillfully weaves narratives into his teachings, making complex ideas more accessible and engaging, which he skillfully drove his now adult children to exasperation with his comments. Dean’s unique blend of experiences and skills makes him an invaluable leader at Simply Be Found. His approachable demeanor and insightful perspectives have been key in guiding the company through the ever-changing landscape of online marketing and business growth. Although he does talk much about it, his academic and professional journey is a complex blend of hands-on experience and formal education, embodying the spirit of dedication and perseverance. His path reflects his commitment to continuous learning and adaptability in the face of evolving industry landscapes. Dean’s career began with a machinist apprenticeship program, a rare and valuable starting point in today’s world. This experience laid the groundwork for his practical understanding of the industry. He furthered his education with an associate degree as an electronics technician, a testament to his technical acumen. Dean didn’t stop there; he pursued a Bachelor of Science in Industrial Technology from Colorado State University, sharpening his skills in corporate leadership, process, and plant engineering roles. Next, earning a Master of Science Degree in Industrial Management from Northern Illinois University marked a significant milestone in his career. Notably, Dean accomplished this while juggling a full-time job and starting a family, showcasing his exceptional time management and dedication. Lastly and what he considers the most important is the School of Hard Knocks: Dean takes immense pride in his experiences outside the classroom. The ‘school of hard knocks’ has been instrumental in teaching him invaluable life skills. These experiences have given him a unique understanding of the challenges faced by small business entrepreneurs, aligning perfectly with his role at Simply Be Found. Dean’s journey, marked by a combination of formal education and real-world experiences, has equipped him with a diverse skill set and an empathetic understanding of the entrepreneurial journey. This makes him not just a leader but a relatable figure for those navigating the complex terrain of small business ownership and online marketing.

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