How Healthcare Reviews Impact Your SEO
According to a 2015 survey conducted by the American Hospital Association, over 80% of patients believe that healthcare reviews are useful in selecting care. As consumerism grows in healthcare, ensuring that your providers and facilities have proper online feedback is critical to increasing patient enrollment. Consumers’ attitudes about healthcare providers and facilities have changed dramatically […]
Why Customers Don’t Trust 5-star Reviews
A Reddit post managed to make it to the front page with the simple title “A 4.9 Star Rating Is More Reliable Than A 5.0 Star Rating.” If you’re unfamiliar with Reddit, a post must be voted up by thousands of people in order to appear on the front page. As a result, this concept […]
Why Online Reviews Matter for Realtors
When you’re looking for a new home, the most important person to consult isn’t your best friend or even your parents. It’s the real estate agent you choose to help you through the process. But how do you know which agent to choose? And once you’ve made your decision, how can you be sure that […]
4 Hidden Reasons Why Yelp Reviews Matter
Understand the reasons behind why yelp reviews matter for your business and as a local business owner, how can you view, manage and respond to all your customer reviews effectively. Do you know why Yelp reviews matter for your local business? Whether it’s a restaurant, store, or anything else, customers can rate and review your […]
5 Proven Online Reputation Management Strategies
5 Proven Online Reputation Management Strategies A local business’s online reputation management is perhaps the single most important factor that can significantly impact its bottom line. In today’s digital landscape, customers increasingly rely on online reviews, ratings, and social media feedback to make purchasing decisions, which means that the difference between a business with a […]
4 Easy Steps to Respond to Positive Reviews
This article is a step-by-step guide to how to respond to positive reviews on your business online. You will also find examples and templates you can start with. It’s rewarding to get feedback about a customer’s positive experience with your business as a business owner. However, there are tons of good customer reviews given no […]
4 Easy Steps to Respond to Negative Reviews
The best way to respond to negative reviews is by responding as quickly and politely as possible. It is important to remain calm, but it’s also important not to be dismissive or angry with the reviewer. Encountering negative customer reviews is part and parcel of running a business. Despite all efforts to ensure every customer […]
How to Achieve More Reviews on Facebook in 6 Easy Steps
Are you new to the Facebook Community? Well, you’re in for a treat! Learn how to achieve more reviews on Facebook in 6 easy steps and start showing them off your digital business profile. Facebook reviews play a major role in the purchase decision of many consumers active on this social media network. They help […]
